AntimoustiquesPro is an online store operated by MACSCALE OPERATION SASU., serving customers in Senegal, Côte d'Ivoire and across West and Central Africa.
What we do
We curate products from a vetted network of manufacturing and fulfilment partners and bring them to you directly, without the markup that comes from holding retail floor space. That model is what lets us offer free delivery to Senegal and Côte d'Ivoire on every order rather than treating it as a promotion, and simple flat rates everywhere else we deliver.
How we work
- Free delivery to Senegal and Côte d'Ivoire. Every order to these two countries ships free, with no minimum basket value. The other countries we serve pay a flat rate for their zone, set out in our Shipping Policy.
- Direct sourcing. We ship from partner facilities in Poland, China, Hong Kong and elsewhere, chosen per product rather than per order.
- A 30 day return window. If an item is not right, you have 30 days from delivery to return it unused and in its original condition.
- A satisfaction guarantee. Some international routes cannot provide end to end tracking. Where that is the case, our guarantee stands in its place.
What we will not do
We would rather set expectations correctly than oversell. Delivery estimates are estimates, not guarantees, because weather, customs and carrier backlogs are outside our control. We say so plainly on our Shipping Policy rather than burying it. If something goes wrong with your order, contact us and we will work it out case by case.
Talk to us
We are a small team and we read everything that comes in.
MACSCALE OPERATION SASU.
- Address: 2 rue Jean Moulin, 94370 Sucy-en-Brie, France.
- Email Address: [email protected]
- Phone number: +33 7 56 75 67 61